Privacy Policy

Effective Date: March 19, 2025

Introduction

1. Welcome to Eye Care For Vision Optometry. 

This SMS Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our SMS messaging services.

2. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following information:

· Your mobile phone number

· Any information you voluntarily provide in your messages

3. How We Use Your Information
We may use your information to:

· Send you updates, alerts, and promotional messages

· Respond to your inquiries

· Provide you with customer support

· Improve our SMS service and its content

· Comply with legal obligations

4. Disclosure of Your Information
We will not sell or rent your personal information to third parties. We may share your information in the following situations:

· With service providers who assist us in providing SMS services

· When required by law or to protect our rights and the safety of others

· In connection with a merger, sale, or acquisition of our business

"Mobile Opt-In, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes."

5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Updates to This Policy
We may update this SMS Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website or through a message. Your continued use of our SMS services after any changes indicates your acceptance of the new terms.

7. Contact Us
If you have any questions about this SMS Privacy Policy or our SMS services, please contact us at:
https://eyecareforvisionoptometry.com/contact

Eye Care For Vision Optometry
Email address: drcheng@eyecareforvision.com
Phone number: 619-302-0371
Address: 16516 Bernardo Center Dr STE 300, San Diego, CA 92128, United States

SMS Terms of Service

1. SMS For Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
 
2. Types of SMS Communications
 Upon consenting to receive text messages from Eye Care For Vision Optometry, you may receive communications related to the types of messages specified below. Please note that standard messaging disclosures apply.

· Appointment scheduling
· Appointment reminders
· Post-visit instructions
· Billing notifications
· Review links 

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. Cheng at Eye Care For Vision Optometry at 16516 Bernardo Center Dr STE 300, San Diego, CA 92128 on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
 

3. Message Frequency
 
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your [appointments/billing, etc.].
 

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
 

4. Potential Fees for SMS Messaging
 
Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.
 
5. Opt-In Method
 
You may opt in to receive SMS messages from Eye Care for Vision Optometry in the following ways:

· By submitting an online form at https://calendly.com/eyecareforvision/30min?back=1&month=2025-04

· Verbally, during a conversation

6. Opt-out
 

Customers can opt out of SMS messaging from Eye Care for Vision Optometry by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.

7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://eyecareforvisionoptometry.com/contact.

8. Standard Messaging Disclosures

· Message and data rates may apply. 2-5 per customer

· Standard messaging rates will be charged by your mobile service provider.

· You can opt out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.

· For assistance, text "HELP" to 619-302-0371 or visit https://eyecareforvisionoptometry.com/privacy-policy.